Services

Managed Care - IT As A Service

Because computer IT care is a complex problem requiring a dedicated full time staff, IT costs can get out of control quickly. That is where managed IT care can help level off the huge up and down spikes in cost and help to project those costs so it becomes easier to predict spending.

Break / fix is not a solution

At this point almost everyone has dealt with losing a hard drive or data. We all hear we need to keep your computer up to date, and be sure to scan for viruses but who has the time? The answer is no one has the time; and it almost never gets accomplished, at least not as much as one would like. Now IT is broken and no one saw it coming and the big presentation is on Friday! This is not a solution to IT.

Managed care to the rescue

Imagine a software agent you could install that keeps all the maintenance accomplished day or night 24/7. Now imagine the same maintenance agents cleaning up temporary files, scanning for viruses, defragmenting the hard drive, installing software updates on schedule and reporting back to our system its current stats and even SMART HDD codes to help predict failure. We can help you walk the tight-rope that is IT.

Total Desktop Care +

Includes automatic preventative maintenance checks, access to 24/7 Automated script library, our end client communicator, reporting, VIPRE Enterprise Antivirus / SpyBot Antispyware software, and LogMeIn. Click Here For More Information

Total SERVER Care +

24/7 IT Outsourcing's managed care provider has revolutionized Windows alerting with IntelliMonitoring. IntelliMonitors combine the entire "alert life cycle" into a logical thought out scripted process. IntelliMonitors reduce the time technicians spend determining alerts, tracking down alerts, researching, and resolving alerts. Integrated directly with 24/7 IT Outsourcing's managed care NOC Services from the moment we deploy the Managed Care Maintenance and Monitoring Agent Server Software, IntelliMonitors provide nearly 1500 default monitors backed up by 24/7 IT Outsourcing's managed care provider 600+ technician Network Operating Center. This is knowledge and knowledge is power!

Total Database Care +

Companies grow and expand, and so do database needs. When companies migrate data from one database software program to another, database administration plays a key role in ensuring data integrity. To integrate data successfully, administrators evaluate user needs, software components and potential conflicts to ensure a smooth trasnsition. This duty also may involve exporting and importing data between programs consistently and accurately. Integration requires extensive knowledge of database programs and potential conflicts, effective project management and consistent monitoring. 

Database Maintenance

• Existing database programs require database administration support to troubleshoot issues and perform ongoing maintenance tasks. This involves periodically conducting tests to analyze systems and performance of a database. As technology advances, upgrading or optimizing database components may be required. An administrator must maintain thorough knowledge of the database program platforms to correctly maintain systems. Adding and deleting end users, generating monthly or quarterly reporting, and technical support frequently accompany maintenance issues. System backup and eliminating data redundancy also fall under the spectrum of database maintenance. Database administrators work closely with compliance departments and network security staff to ensure database security.